About Us

About FiiOCanada.ca

Who We Are

Motet Distribution is the Official Authorized Canadian Distributor of FiiO in Canada. 

fiiocanada.ca is Owned & Operated by Motet Distribution, to bring as many FiiO sku's directly to Canadian customers as possible.

We stock all product in Canada, ship from our warehouse in Markham Ontario and supply all FiiO dealers across the country with FiiO products to sell.

Motet Distribution has been the Official Authorized Canadian Distributor of FiiO in Canada since 2015.

Our Verified Status

We understand that the internet is full of questions. To ensure your peace of mind, you can verify our status:

Official FiiO International Website: Motet Distribution and this website is listed on the Global FiiO Distributor Page.

Parent Company: Visit motetdistribution.com to see our full portfolio of high-end brands, including Accuphase, Audio Note, Eversolo, PS Audio and Lumin.

Contact Us

Motet Distribution o/as FiiOCanada.ca

  • Customer Service: 647-965-5301 (For order & product inquiries)
  • Corporate Office: 416-970-9341 (Administrative only)
  • Email: fiio@motetdistribution.com
  • Warehouse & Returns: Motet Distribution 2800 14th Avenue, Unit 21, Markham, Ontario, L3R0E4
  • Corporate Office, Billing: Motet Distribution #803, 15 Wertheim Court, Richmond Hill, Ontario L4B3H7

Why Shop with FiiOCanada.ca?

When you buy from the official authorized distributor, you aren't just getting a product; you’re getting a guarantee.

100% Authentic Products: We receive our inventory directly from the FiiO factory in China. No "grey market" units, no clones, and no refurbished gear disguised as new.

No Hidden Fees: Say goodbye to surprise DHL/FedEx duty bills and brokerage fees. Every order ships from our Markham, ON warehouse.

Local Warranty Support: Should you ever have a technical issue, you won’t have to ship your gear overseas. We handle our own warranty service right here in Canada.

Expert Advice: Our team consists of real audiophiles. Whether you're trying to pair the new K15 with the FT7 or need help with a firmware update for your BTR17, we are here to help.

The Motet Family of Brands

Motet Distribution is the exclusive Canadian authorized distributor for FiiO, supplying retailers across the country and our customers through this site. We connect FiiO’s engineering excellence in Guangzhou and the vibrant community of music lovers from Vancouver to Halifax. 

Motet has had prominent displays at both the Montreal Audio Fest and Toronto Audio Fest for many years, allowing us to meet our dealers and hundreds of our customers in person!!

As the operators of hifimancanada.ca we have spent years building a reputation for reliability, technical expertise, and premium customer support. We launched FiiOCanada.ca to give this legendary brand a dedicated home for the full product line, where Canadians can shop with total confidence.

 

Thank you for your interest in FiiO and for all your support over the past 10 years!!